The Bellman welcomes guests, transports luggage, and arranges transportation while providing information on resort amenities and local points of interest. Responsibilities include assisting guests with vehicles, maintaining safety standards, and managing luggage storage and retrieval. Candidates require a high school diploma, at least two years of hospitality experience in four- or five-star hotels, and strong English communication skills.
Duties & Responsibilities
- Greet and escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Support all co-workers and treat them with dignity and respect. Support team to reach common goals.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 23 kg without assistance.
- Assist with moving, lifting, carrying, and placing of objects weighing more than 34 kg.
- Stand, sit, or walk for an extended period or for an entire work shift.
- Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
- Read and visually verify information in a variety of formats (e. g., small print).
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Welcome and acknowledge all guests according to company standards.
Qualifications
- High school graduate or equivalent.
- 2+ years’ prior experience in the Hospitality Industry in 4- or 5-star Hotels in the same or similar position
- Excellent Knowledge of English Language (Greek & Russian Language is a plus)
- Excellent Communication Skills
- Physically agile and able to stand for extended periods
- Pleasant Personality
Benefits
- Competitive remuneration package
- Career Growth, Training programs and professional development
- Free meals during shift
- Participation in the company’s staff events and rewards for achievements
- Discount Card for various shops, restaurants and occasional vouchers
- Referral bonus
Apply by sending your CV at the strictest confidence at recruitments@parklanecyprus.com
Interested candidates are kindly requested to send their CV to the HR Manager at recruitments@parklanecyprus.com.
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