The Loss Prevention Officer patrols hotel property, monitors security systems, manages emergency responses, and enforces safety regulations. Responsibilities include conducting safety inspections, handling investigations, maintaining incident reports, and assisting guests and employees during emergencies. Qualifications require a high school education, a valid security license, and one to two years of prior hotel security experience.
DUTIES & RESPONSIBILITIES
- Patrol all areas of the property; secure rooms; assist guests with room access.
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
- Monitor Closed Circuit Televisions and alarm systems.
- Authorize, monitor, and document access to secured areas.
- Assist guests/employees during emergency situations.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Gather information and complete reports.
- Maintain confidentiality of reports/documents, release information to authorized individuals.
- Defuse disturbances in accordance with company policies and procedures.
- Resolve safety hazard situations.
- Handle all interruptions and complaints and escort unwelcome persons from the property.
- Ensure compliance with alcoholic beverage control laws.
- Call for assistance using proper code responses.
- Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Maintain confidentiality of proprietary information; protect company assets.
- Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards.
QUALIFICATIONS
- High- school education is required.
- Security License is required
- 1 or 2+ years’ experience in the same position in a hotel environment
- Good understanding of English Language, both oral and written.
- Customer centric
- Good communication skills.
Please apply by sending your CV to recruitments@parklanecyprus.com
Please note that due to high volume of applications, only successful candidates will be contacted.
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