Chief Operating Officer (COO) at Perha Group in Limassol, Cyprus focuses on On behalf of our client, a leading luxury retail company based in Limassol, we are seeking an experienced. The ideal candidate will bring strong retail operations experience, proven leadership skills and a solid track record in improving operational efficiency and profitability.
On behalf of our client, a leading luxury retail company based in Limassol, we are seeking an experienced Chief Operating Officer (COO) to oversee day-to-day operations, drive business performance and support the company’s strategic growth. The ideal candidate will bring strong retail operations experience, proven leadership skills and a solid track record in improving operational efficiency and profitability.
Key Responsibilities:
- Oversee the company’s day-to-day operations, ensuring efficient, seamless and consistent execution across all business functions and retail operations.
- Develop and implement operational strategies to support business growth, profitability and long-term objectives.
- Monitor key performance indicators (KPIs), operational performance and financial results, identifying opportunities for improvement.
- Oversee retail operations and ensure high standards of customer experience, service, store presentation and operational excellence.
- Lead and support operational teams, fostering accountability, collaboration and a high-performance culture.
- Develop and manage operational budgets, monitor costs and resources, and identify opportunities to improve efficiency and maximise profitability and return on investment.
- Work closely with the Directors to translate business strategy into effective operational plans and measurable results.
- Oversee key relationships with suppliers, service providers and other strategic partners.
- Identify and mitigate operational risks while ensuring compliance with company policies, procedures and applicable requirements.
- Lead and support strategic projects including new store openings, renovations, relocations and business expansion initiatives.
- Provide regular reports, analysis and recommendations to Directors regarding operational performance, business risks, opportunities and strategic initiatives.
- Promote a culture of professionalism, accountability, excellence and continuous improvement, aligned with the standards and values of a luxury retail environment.
Requirements
- Minimum 8–10+ years of proven experience in retail operations, with at least 3–5 years in a senior management or leadership role.
- Previous experience as a COO, Operations Director, General Manager, or in a similar senior operational position.
- Experience in luxury or premium retail is highly desirable.
- Strong experience with budgets, KPIs, profitability and cost management.
- Proven leadership and people management skills, with the ability to manage multiple teams and operational functions.
- Strong strategic thinking, decision-making and problem-solving skills.
- Excellent communication and interpersonal skills, with fluency in English and Greek.
Benefits
- Competitive salary including 13th salary
- Performance-based bonus
- Dynamic and fast-paced working environment
- Opportunity to play a key role in the growth and development of a leading luxury retail business
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