Dutch Customer Advisor | Payment Terminals | Hybrid Athens at ProRekruter Recruitment in Athens, Central Athens Regional Unit, Greece focuses on Job Overview Qualification Dutch C2 | English C1 Hours / schedule Monday–Friday, within 09:00–18:30 (40 hours/week, weekends off). Join an international team as a Dutch-speaking Customer Advisor in Athens and support customers with payment terminals, transactions and everyday payment enquiries.
Job Overview
Qualification Dutch C2 | English C1 Hours / schedule Monday–Friday, within 09:00–18:30 (40 hours/week, weekends off) Start date(s) 7.12 Industry Payment ServicesDo you speak Dutch at C2 level and enjoy helping customers?
Join an international team as a Dutch-speaking Customer Advisor in Athens and support customers with payment terminals, transactions and everyday payment enquiries.
1,450–1,595 gross/month + 2 extra salaries | Hybrid | Monday–Friday | Weekends off
Use your communication and problem-solving skills in an international payment services project, with fully paid training at the beginning of employment.
Location & Schedule
- Location: Athens – Neos Kosmos, Greece
- Work model: Hybrid (office + home office)
- Possible start: 7.12
- Your schedule: Monday–Friday, within 09:00–18:30 — 40 hours/week, weekends off
- Fast and fully online recruitment process
- Relocation support available for eligible candidates moving from abroad
About the Project
Support customers using payment terminals and merchant acquiring services with their transaction and payment enquiries.
You will also help with onboarding new customers and keep their information up to date.
What You Will Do
- Support Dutch-speaking customers with payment terminal and payment-related enquiries
- Handle transaction questions, including refunds, manual charges and locating payments
- Help onboard new customers
- Update merchant information in the database
- Use your analytical and problem-solving skills to clarify financial enquiries and provide clear support
Salary & Remuneration
- Base salary: 1,450 gross/month, paid 14 times per year (including 2 additional base-salary payments)
- Monthly performance bonus: up to 145 gross/month (10% of base salary)
- Up Hellas meal card: 3 net per worked day (approx. 60 net/month), increasing to 6 net per worked day (approx. 120 net/month) after one year
Average monthly gross package: 1,450–1,595 + 2 additional base-salary payments per year (2,900 gross total) + Up Hellas meal card (approx. 60 net/month).
What We
- Possible start: 7.12
- Hybrid work in Athens (office + home office)
- Your schedule: Monday–Friday, within 09:00–18:30 — 40 hours/week, weekends off
- Permanent full-time Greek employment contract
- Fully paid training and learning courses to develop your skills
- Private health insurance, including optical and dental care, medical appointments and reimbursement of covered expenses
- Free online language courses, including Greek
- Free access to the gym inside the office building, including classes such as Pilates and yoga
- Rooftop cinema with Acropolis views
- On-site cafeteria for lunch breaks with colleagues
- 20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment
- Referral bonuses for recommending new colleagues
- Company parties, events and activities, both on-site and off-site
What We Are Looking For
- Dutch at C2 level
- English at C1 level
- Strong PC and MS Office skills, with confidence using multiple systems
- Analytical and problem-solving skills, with confidence working with numbers and data
- Clear written and verbal communication, teamwork and the ability to multitask and work towards targets
- You live in Athens or are ready to relocate and work in a hybrid model
- EU citizenship or a valid residence and work permit in Greece
Relocation support is available for eligible candidates moving from abroad:
- 1 month of free shared accommodation, with a maximum of 2 people per apartment, close to a metro station
- Flight reimbursement up to 300, paid within one month, for travel booked according to the relocation team’s instructions
- Airport taxi reimbursement up to 50
- Support with local documents and hiring formalities
- 100 welcome card, credited to your meal voucher card in your second month of employment
Why Apply?
Looking for a Dutch-speaking Customer Advisor role with hybrid working and weekends off?
Apply with your CV and join the next payment services training group in Athens.
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