payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.

This role is about:

The Operations Manager oversees continuous improvement and automation initiatives, collaborating with departments to streamline processes and drive efficiency.

You will:

• Support Operational Process Quality: Develop and implement strategies to enhance operational processes, ensuring high-quality outcomes
• Coordinate Operational Initiatives: Oversee the delivery of key operational initiatives, ensuring they meet organizational goals and timelines
• Policy and Procedure Development: Create and implement comprehensive operational policies and procedures to standardize practices across the organization
• Process Mapping: Analyze existing processes and provide suggestions for improvements to enhance business efficiency. Some examples of processes including budget processes, expense approval processes, and hiring processes
• Performance Monitoring: Track and report on operational performance by analyzing key metrics, identifying areas for improvement, and implementing solutions
• Stakeholder Engagement: Identify and engage relevant stakeholders for the successful delivery of operational initiatives, ensuring effective collaboration and communication
• Governance Management: Establish and manage governance forums to oversee operational initiatives, ensuring alignment with organizational objectives
• Documentation: Ensure thorough documentation of all project activities for stakeholders at all levels, maintaining transparency and facilitating governance
• Change Management: Communicate operational changes promptly to relevant stakeholders, ensuring smooth transitions and minimal disruption
• Cross-functional communication: Design and deliver communications on key results impacting the business, ensuring all departments are informed and aligned

What we need:

• Operations Experience: Prior experience in the operations department of medium to large-sized organizations, preferably within the financial services sector
• Problem-solving: Professional and methodical approach to resolving issues
• Communication Skills: Exceptional verbal and written communication skills, with active listening and clear information conveyance
• Analytical Aptitude: Strong analytical thinking to understand and address complex issues within the operational function
• Operational Insight: Deep understanding of how various functions within operations interconnect and impact overall performance
• Process Efficiency: Focus on enhancing process efficiency and driving continuous improvement
• Stakeholder Management: Proven ability to manage and engage stakeholders effectively, meeting their needs and expectations
• Change Management: Experience in managing change initiatives, ensuring smooth transitions and minimal operational impact
• Technical Proficiency: Familiarity with project management and collaboration tools such as Jira, Confluence, Miro, and Trello
• Certifications: PMP certification and Price certifications are an advantage

The perks of being a payabl.er:

• 🚗 Drive in Style: After your probation, a sleek company car is all yours at the soonest availability.
• ⏳ Future-Proof Your Finances: Jump on board, and after your probation period, we’ll kickstart your Provident Fund
• 🌱 Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development.
• Speak Like a Local: Greek language classes, offered twice a week for all team members.
• 💳 Shop and Save: Get exclusive access to a discount card at various local businesses.
• 🌍Thrive in a multicultural workplace that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
• Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
• 🏝 Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you’re under the weather, we make sure you have ample time to relax, recharge, and return brighter.
• 📚 Support for Your Educational Aspirations: We’re here to support your educational pursuits because we believe in investing in your growth.
• 🍔 Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month

Location:

• This role will be based in our office in Central Limassol

Ready to Join Us?

Let’s embark on a journey to redefine the landscape of payments together. We’re not just offering a role; we’re inviting you to be a part of something bigger. Join our team, and let’s innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team!

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy.