Junior Product Support Engineer

Full time @Wargaming in IT / Software Development
  • Nicosia, Cyprus
  • Post Date : 27/07/2023
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Job Detail

  • Job ID 12239
  • Experience Less Than 1 Year

Job Description

Wargaming is looking for a Product Support Engineer to join our Production Support team and help to ensure smooth maintenance within infrastructure for our Games.What will you do?

  • Provides support to hardware and software used by product development and production functions in the development of software games
  • Involved in the build, deployment and maintenance of infrastructure systems, incident resolution escalated from the infrastructure team and monitoring of the server and storage
  • Serves as first-level resource to respond to problems and to implement planned support, tools installations and upgrade projects
  • Monitors and responds to trouble reports, troubleshoots problems, and provides feedback
  • Monitors mission-critical software systems for availability and reliability

What are we looking for?

  • Basics skills in working with Linux command line environment
  • Knowledge of networking
  • Ability to solve problems, analytical thinking, desire to improve
  • Ability to quickly understand technical information
  • Strong English skills
  • Initiative, responsibility, resistance to stress, ability to work independently and in a team
  • Strong analytical and problem-solving skills
  • Readiness to work in shifts

What additional skills will help you stand out?

  • Would be nice if you have any relevant experience working in in support team for infrastructure
  • Any skills in programming on Python, web applications, data base would help to expand expertise and grow within the team

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