Job Detail

  • Remote Job No
  • Experience 2 Years +
  • Academic Level Bachelor

Job Description

HF Markets is looking to hire an IT User Support Officer.

RESPONSIBILITIES & DUTIES

  • Work as part of a team and provide 24/5 support where necessary;
  • Installation of workstations required for the operation of the office.
  • Provide technical support for the overall office.
  • Diagnose and solve hardware/software faults.
  • Troubleshoot Computer systems, telephony systems, and network-related issues.
  • Responds to I.T. departmental support tickets.
  • Respond promptly to call-outs;
  • Ensures that all I.T. setup is complete for new starters.
  • Manage the I.T. inventory for the company.
  • Responsible for the proper and efficient Documentation and filling of all documents relating to the above procedures.
  • Follows all internal policies and procedures as set out by their line manager
  • Carries out any further duties assigned by their line manager.
  • Contributes to a positive and dynamic working environment.
  • Rapidly establish and maintain a good working relationship with staff.

 

REQUIREMENTS

  • BSc in Computer Science or relevant field
  • 2-3 years’ experience in a similar position
  • Fluency in English
  • Knowledge of Microsoft and Linux OS
  • Excellent communication skills
  • Organizing and Time Management Skills
  • Adaptability
  • Team Spirit
  • Self-Directed
  • Multi-tasking

 

BENEFITS

  • A competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance from day one, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.
  • All applications will be treated as confidential.

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