IT Support Technicians

  • Nicosia, Nicosia, Cyprus
  • @UpcoMinds posted 1 month ago
  • Posted : 16/04/2025 -Accepting applications

Job Detail

  • Job ID 19106
  • Remote Job  Yes
  • Career Level  Student
  • Experience  Less Than 1 Year
  • Academic Level  High School or Equivalent
  • Gender  Male
  • Reference Number  4149652088

Job Description

We are looking for skilled IT Support Technicians to join our team of IT professionals and provide technical support on behalf of a government sector client based in Nicosia, Cyprus.

Responsibilities:

* Provide technical support for IT equipment and networks, including:
* Installation and troubleshooting of computer networks, system software and IT/telecom equipment
* Configuration and maintenance of peripheral devices (scanners, printers)
* On-site hardware and software repairs
* Set up and configuration of wired and wireless network equipment
* Router configuration
* Installation and customization of Windows operating systems
* Troubleshooting issues related to Microsoft Office products (Word, Excel, PowerPoint, Outlook)
* Resolving account-related issues in Active Directory
* Troubleshooting email accounts (Domino/Exchange)
* Installing essential software (antivirus, drivers, Acrobat Reader, web browsers)
* Investigate technical issues and escalate unresolved problems to the appropriate vendors
* Assess and update user requirements for IT equipment and system software
* Perform any other related tasks assigned by the contracting authority

Requirements

Educational Qualifications

Minimum Requirements:

* Diploma in Information Technology (2 years), or graduation from a Technical & Vocational School in Electrical & Electronic Applications

OR

* Degree in Computer Science or related fields

Experience & Skills

* Previous experience in IT support or technical assistance is considered an advantage
* Ability to troubleshoot hardware and software issues
* Ability to manage multiple tasks and work both independently and as part of a team
* Strong problem-solving and communication skills

Languages

Fluency in Greek & English (written & spoken).

Benefits

* Flexible Working Hours between 07:00-16:00
* Wellness and Support: Access to wellness services, including counseling and consultations with psychologists, dietitians, and nutritionists, to support your personal and professional well-being and growth
* Free Access to e-learning LinkedIn Learning Platform for continuous skill development
* Referral Program offering rewards for referring qualified candidates to join our team
* The opportunity to work in a fast-growing and dynamic team on challenging international projects
* Performance Evaluations to support career development & improvement
* Continuous learning using the latest methods and opportunities for fast career advancement

Required skills