Customer Support Agent

Full time @Soft2Bet in Customer Support Email Job
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Job Detail

  • Remote Job Yes

Job Description

Soft2bet is growing tremendously and we continue to conquer new countries!
Now we’re looking for Nordic Languages (Norwegian OR Swedish OR Finnish) Customer Support (native or fluent) to join our team and make their own contribution to our products.

Main duties and responsibilities:

  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure the satisfaction of the customer and provide professional support for customers

 

Experience and qualifications:

  • Excellent written and verbal Nordic Languages (Norwegian OR Swedish OR Finnish) and English skills
  • Analytical skills
  • Ability to work in multitasking environment
  • Experience working with customer support would be a plus.

 

What we offer:

  • Working in dynamic European company
  • Flexible work hours (rotating shifts)
  • Ability of career and professional growth within the company
  • Corporate events, teambuildings
  • International and friendly team
  • Full-time, in-house (can consider remote as well)
  • Competitive salary
  • Office – Bulgaria OR Cyprus

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