Job ID 12314
Career Level Junior
Experience Less Than 1 Year
We are seeking a Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.
Main Job Tasks and Responsibilities (includes, but is not limited to):
Work with customers daily via email, live chat or other channels
Handle retail customer service inquiries mainly for English-speaking markets.
Response to minimum 100 E-mails/Live Chat equivalent per day.
Promote our products to customers
The Successful Applicant
Fluency in verbal and written English; additional language is an advantage
Excellent time management and documentation skills
Customer Service Experience Preferred
Availability for 30 – 40 hours a week with flexible shifts
High-speed stable internet connection
GOOD KNOWLEDGE OF COMPUTER MUST HAVE LAPTOP OR SYSTEM MUST HAVE BASIC TYPING SPEED MUST HAVE TYPING ACCURACY NO WORK PRESSURE & NO TIME BOUNDATION