Client Support Agent

Full time posted 2 months ago in Accounting / Finance
  • Larnaka, Cyprus
  • Post Date : 27/07/2023
Email Job

Job Detail

  • Job ID 12215
  • Remote Job No
  • Experience Less Than 1 Year

Job Description

  • Supporting clients with any inquiries, through the means of communication established.
  • Respond promptly to customer inquiries, handling and resolving them accordingly.
  • Provide existing and Prospective Clients with relevant information regarding the website, promotions and products offers by the Company.
  • Obtain and evaluate all relevant information to handle inquiries correctly.
  • Record details of all inquiries, comments and complaints.
  • Directing requests and unresolved issues to the designated person and/or department.
  • Providing assistance to Prospective Clients with respect to the Account Opening Process.
  • Communicate and coordinate issues with other departments.
  • Communicate precise and correct information at all times.
  • Carries out any further duties assigned by their Line Manager.

Requirements

  • University/College Degree.
  • Fluency in English or any additional language will be considered an advantage.
  • I.T. Proficient.
  • Minimum 2 years experience in Customer Support or HORECA roles.
  • Excellent communication and organisational skills.
  • The successful candidate must be able to work shifts on a 24/5 rotation.

BenefitsA very competitive remuneration and benefits package is offered to all successful candidates including 13th salary and medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.HF Markets is an Equal Opportunity Employer.All applications will be treated as confidential.

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