Client Success Manager

Full time @payabl in IT / Software Development
  • Limassol, Cyprus
  • Post Date : 02/08/2023
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Job Detail

  • Job ID 12329
  • Career Level Senior
  • Experience 5 Years +

Job Description

  • On-boarding merchants: Handling KYC procedure, drafting agreements and other related documents, merchant accounts setup.
  • Acting as an efficient and main point of contact for merchants during the on-boarding process
  • Demonstrating a deep understanding of merchant’s business models, excellent technical skills, product knowledge and deliver a high-level service to potential and existing merchants
  • Establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience
  • Manage full cycle of merchant’s registration with contractors
  • Work Closely with Risk & AML departments to maintain merchant profiles in accordance with the company’s standards
  • Collaborate with the Technical team in order to ensure a complete technical set up of merchant account in accordance with business agreements

Skills and Qualifications:

  • Strong attention to detail
  • 1-year minimum experience in a similar role such as onboarding in a B2B environment (payments experience will be advantageous)
  • Strong written and verbal communication skills in English
  • Strong written and verbal communication skills in Russian is advantageous
  • Strong communication skills

What we Offer:

  • Provident Fund
  • A corporate car after probation
  • Bonus system based on performance
  • Referral bonus
  • Unlimited daily snacks and coffee
  • Contribution towards lunch
  • Attractive remuneration package
  • Regular team events and activities
  • Regular seminars, training, and workshops
  • Free parking
  • Greek lessons
  • Half working day on your Birthday
  • Discounts on payabl.’s name
  • Vibrant, professional, and multicultural team

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