Job Detail
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Job ID 12244
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Career Level Senior
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Experience 5 Years +
Job Description
payabl. is a fast-growing international fintech company enabling online merchants to accept payments globally through innovative solutions. Since 2011, we have grown into a dynamic team of great people with the core company values at heart, driving merchants’ business success through payments.About YouOur Client Relations Team is growing! If you are looking for an honest and open work environment, and you are a motivated Account or Client Relations Manager that wants to join a rapidly growing European Fintech company this may be the role for you!Job responsibilities:
- Operate as the point of contact to existing merchant accounts, servicing and positioning them for healthy growth.
- Proactively evaluate and respond to customer needs on an ongoing basis.
- You will act as the first point of contact for merchants in terms of payabl. products, delivering expertise, education, and guidance to support their payment.
- Generate sales among client accounts, including upselling and cross-selling.
- Establish and manage productive, professional relationships with key personnel within merchant organizations and leverage those relationships to drive the best possible merchant experience.
- Collaborate with multiple teams within payabl. to ensure the best possible merchant experience.
- Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
- Reach company growth and strategic targets by focusing on meeting merchant needs.
Requirements:
- Fluent English – written & verbal
- Fluent Russian is a strong advantage
- 1 year minimum experience in B2B Account Management/ Client Relations in Fintech
- Strong attention to detail and organizational skills
- Strong commercial awareness skills
What we Offer:
- Provident fund
- A corporate car after probation
- Bonus system based on performance
- Referral Bonus
- Unlimited daily snacks and coffee
- Contribution towards lunch
- Attractive remuneration package
- Regular corporate, events, and activities
- Regular seminars, training, and workshops
- Free parking
- Greek lessons
- Discounts on payabl. name
- Half working day on your Birthday
- Vibrant, professional, and multicultural team
Location:The successful candidate will be in our office in Central Limassol.