Our Client Relations Team is growing! If you are looking for an honest and open work environment, and you are a motivated Account or Client Relations Manager that wants to join a rapidly growing European Fintech company this may be the role for you!

You will:

• Operate as the point of contact to existing merchant accounts, servicing and positioning them for healthy growth
• Proactively evaluate and respond to customer needs on an ongoing basis
• You will act as the first point of contact for merchants in terms of payabl.’s products, delivering expertise, education, and guidance to support their payment
• Generate sales among client accounts, including upselling and cross-selling
• Establish and manage productive, professional relationships with key personnel within merchant organizations and leverage those relationships to drive the best possible merchant experience
• Collaborate with multiple teams within payabl. to ensure the best possible merchant experience
• Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel
• Reach company growth and strategic targets by focusing on meeting merchant needs

What we need:

• Bachelor’s or Master’s degree in Business Administration, Finance, or a related field.
• Minimum of 3 years’ experience in business development, sales, or a related role, with a strong preference for experience in the fintech or payments industry.
• Demonstrated success in client acquisition and market expansion initiatives.
• Deep insight of the payments sector, including key trends, regulatory environment, and competitive landscape.
• Strong understanding of customer success metrics and KPIs, with a track record of driving positive outcomes
• Exceptional negotiation, communication, and presentation skills.
• Proven ability to work effectively in a dynamic, fast-paced environment.
• Fluent in English, with additional language skills considered a plus.
• A willingness to travel as needed to meet business objectives

The perks of being a payabler:

• 🚗 Drive in Style: After your probation, a sleek company car is all yours.
• Future-Proof Your Finances: Jump on board, and after your probation period, we’ll kickstart your Provident Fund
• 🌱 Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development
• Speak Like a Local: Greek language classes, offered twice a week for all team members.
• 💳 Shop and Save: Get exclusive access to a discount card at various local businesses.
• 🌍Thrive in a multicultural workplace that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard
• Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
• 🏝 Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you’re under the weather, we make sure you have ample time to relax, recharge, and return brighter
• 📚 Support for Your Educational Aspirations: We’re here to support your educational pursuits because we believe in investing in your growth
• 🍔 Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month

Ready to Join Us?

Let’s embark on a journey to redefine the landscape of payments together. We’re not just offering a role; we’re inviting you to be a part of something bigger. Join our team, and let’s innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team!

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy at https://www.payabl.com/privacy-policy.