Client Relations Manager – Point of Sale (POS)

  • Full time
  • Limassol, Cyprus
  • @payabl posted 2 months ago
  • Posted : 06/01/2024 -Accepting applications

Job Detail

  • Job ID 14873
  • Remote Job No
  • Career Level Middle
  • Experience 2 Years +

Job Description

payabl. is a licensed payments company, a principal member of Visa and Mastercard. Our offices today are in Frankfurt am Main, Limassol, Amsterdam, and London. We are a well-established company with over a decade in the payments business. The company’s mission is to empower business growth through payments and innovation. Today we are experiencing huge growth accompanied by a company transformation and looking for talents to support this growth through applying their skills to our internal and external products.

About the role:

Our Client Relations Team is growing! If you are looking for an honest and open work environment and are a motivated Account or Client Relations Manager who wants to join a rapidly growing European Fintech company, this may be the role for you!

Responsibilities:

  • Acting as an effective and primary point of contact for the current clients’ portfolio;
  • Provides initial onboarding for new clients, covering documentation, invoicing, etc.;
  • Offer insights and guidance optimizing system usage efficiency;
  • Monitor system performance and handle issue escalation;
  • Brief suppliers on the client’s requirements and liaise between the two;
  • Oversee projects to ensure they meet specifications and are delivered on time;
  • Work in liaison with the Sales team to deliver product updates to clients.

Requirements:

  • Experience / understanding of Point-of-Sales solutions;
  • Experience in a client-facing role;
  • Ability to manage multiple projects in a fast-paced environment;
  • Strong attention to details;
  • Excellent communication skills.

We offer:

  • Provident Fund;
  • A corporate car after probation;
  • Bonus system based on performance;
  • Referral bonus;
  • Unlimited daily snacks and coffee;
  • Contribution towards lunch;
  • Attractive remuneration package;
  • Regular team events and activities;
  • Regular seminars, training, and workshops;
  • Free parking;
  • Greek lessons;
  • Half working day on your Birthday;
  • Discounts on payabl.’s name;
  • Vibrant, professional, and multicultural team.

Required skills

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