Client Relations Manager

  • Full time
  • Limassol, Cyprus
  • @payabl posted 2 months ago
  • Posted : 31/12/2023 -Accepting applications

Job Detail

  • Job ID 14782
  • Remote Job No
  • Career Level Middle
  • Experience 2 Years +

Job Description

payabl. is a licensed payments company, a principal member of Visa and Mastercard. Our offices today are in Frankfurt am Main, Limassol, Amsterdam and London. We are a well-established company with over a decade in the payments business. The company’s mission is to empower businesses growth through payments and innovation. Today we are experiencing huge growth accompanied by a company transformation and looking for talents to support this growth through applying their skills to our internal and external products.

About the role:

Our Client Relations Team is growing! If you are looking for an honest and open work environment, and you are a motivated Account or Client Relations Manager that wants to join a rapidly growing European Fintech company this may be the role for you!

Responsibilities:

  • Operate as the point of contact to existing merchant accounts, servicing and positioning them for healthy growth.
  • Proactively evaluate and respond to customer needs on an ongoing basis.
  • You will act as the first point of contact for merchants in terms of payabl.’s products, delivering expertise, education, and guidance to support their payment.
  • Generate sales among client accounts, including upselling and cross-selling.
  • Establish and manage productive, professional relationships with key personnel within merchant organizations and leverage those relationships to drive the best possible merchant experience.
  • Collaborate with multiple teams within payabl. to ensure the best possible merchant experience.
  • Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
  • Reach company growth and strategic targets by focusing on meeting merchant needs.

Requirements:

  • Fluent English – written & verbal
  • Fluent Russian is a strong advantage
  • 2 year minimum experience in B2B Account Management/ Client Relations in Fintech
  • Strong attention to detail and organizational skills
  • Strong commercial awareness skills

We offer:

  • Provident fund
  • A corporate car after probation
  • Bonus system based on performance
  • Referral Bonus
  • Unlimited daily snacks and coffee
  • Contribution towards lunch
  • Attractive remuneration package
  • Regular corporate, events, and activities
  • Regular seminars, training, and workshops
  • Free parking
  • Greek lessons
  • Discounts on payabl. name
  • Half working day on your Birthday
  • Vibrant, professional, and multicultural team

Required skills

Related Jobs