Client Relations Manager

Full time @payabl posted 2 months ago in IT / Software Development

Job Detail

Operate as the point of contact to existing merchant accounts, servicing and positioning them for healthy growth.
Proactively evaluate and respond to customer needs on an ongoing basis.
You will act as the first point of contact for merchants in terms of payabl. products, delivering expertise, education, and guidance to support their payment.
Generate sales among client accounts, including upselling and cross-selling.
Establish and manage productive, professional relationships with key personnel within merchant organizations and leverage those relationships to drive the best possible merchant experience.
Collaborate with multiple teams within payabl. to ensure the best possible merchant experience.
Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
Reach company growth and strategic targets by focusing on meeting merchant needs.

Requirements:

Fluent English – written & verbal
Fluent Russian is a strong advantage
1 year minimum experience in B2B Account Management/ Client Relations in Fintech
Strong attention to detail and organizational skills
Strong commercial awareness skills

What we Offer:

Apply for the job

OR apply with

An easy way to apply for this job. Use the following social media.

View all jobs