Back Office Officer

Job Detail

Oversees the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
Authorizes client withdrawals based on the company’s thresholds
Leads the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
Resolves internal and external queries in a timely and professional manner
Leads and ensures effective implementation of know your client (KYC) procedure to all potential and existing clients
Prepares various regulatory reports related to back-office
Proactively measures and improves operational processes
Identifies and enhances internal procedures, systems, and controls
Communicates with other internal departments and the company’s partners
Provides a high level of communication and support to the company’s partners and white labels
Provides regular progress and management reporting, including KPI
Takes initiative, delegating effectively, and communicating clearly to meet the department’s goals
In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

University degree in Economics/Finance/Business or in a related field (preferable but not a must)
Previous experience in a similar position will be considered as an advantage
Good knowledge of Excel and other Microsoft Office tools
High fluency in English with excellent written and verbal communication skills
Capacity to work under pressure and with strict deadlines
Good communication and monitoring skills
Strong sense of professionalism, organisational and analytical skills
Self-learner and highly motivated individual
Ability to work on a rotating shift pattern (5x per week)

Benefits

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