Account Manager – Cyprus

Full time @more.com posted 1 month ago in Sales / Business Development
  • Nicosia, Cyprus
  • Post Date : 18/08/2023
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Job Detail

  • Job ID 12902
  • Remote Job No
  • Career Level Middle
  • Experience 2 Years +

Job Description

More.com offers a pan-european ticketing marketplace with 12 years of experience, with more than 3,000 event organizers, and millions of tickets issued annually. In 2021, more.com started expanding its ticketing services in Europe and is currently present in 8 countries.At more.com, our mission is to offer the most advanced ticketing platform with unprecedented agility and cutting-edge technology, while providing an amazing experience both to our customers and our event organizers.We are currently looking for a passionate Account Manager at our office in Nicosia, Cyprus, to work closely & support event organizers, and act as a liaison between them and our in-house teams of more.com.To excel in this role, you should be an active listener, a self-starter and have a hunger in delivering client-focused solutions to customer needs. The ideal candidate should be a fast learner and show enthusiasm in working in a fast-paced environment, handling simultaneously multiple account management projects, with high attention to detail.Experience in the entertainment industry or/and ticketing platforms will be considered a plus.More specifically, you’ll need to:

  • Manage a list of event organizers, maintaining a healthy, on-going relationship with them, while permanently improving the aspects of collaboration;
  • Provide proactive support to event organizers – from online registrations to more.com’s platform, to creations of events in the platform, to receiving feedback from the event organizers;
  • Demonstrate a compelling presentation of the more.com’s platform to the event organizers, collaborators and other internal or external stakeholders;
  • Monitor all in-house processes for your accounts, cooperating smoothly with all other internal teams & departments;
  • Work & act proactively to reduce & keep at a minimum the churn rates for event organizers;

Requirements

  • Experience in account management, sales or customer success, minimum 2 years
  • Tech savvy and computer literate: MS Excel, Power BI, MS Dynamics
  • Hands on experience with CRM tools
  • Fluent in Greek and English
  • Strong communication skills

Benefits

  • Attractive compensation package
  • Annual bonus scheme
  • Health & life insurance for you and your family
  • Career and competencies development
  • Modern workspace environment

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