Customer Care Support

Job Description:

• 1. Lefkosia Call Center Management.
• 2. Recording and handling of technical calls / system update.
• 3. Coordination of Lefkosia and Larnaca area technicians.
• 4. System operation for issuing orders and invoices.
• 5. Update the system for the engineers visit/machine history/charges for the customer.
• 6. Issuing Service activity reports for Technical and General Manager.

General requirements:

• Able to establish and maintain effective working business relationships
• Ability to work under pressure, meet deadlines and achieve  targets
• Ability to prioritize and manage several activities simultaneously
• Creates new and imaginative approaches to work-related issues. Identifies new technologies and shows a willingness to upgrade the traditional ones
• Maintains effective work professional behaviour in the face of setbacks or under pressure

To apply for this position, email your CV to info@xerographic.com.cy quoting the relevant job title. 

Please note that only successful CVs will be contacted.

All applicants will be treated in strict confidence.