Key Responsibilities
- Assist local and international customers with vehicle rental reservations and enquiries while delivering exceptional customer service.
- Prepare rental agreements and advise customers on rental rates, policies, vehicle options, and optional extras based on their individual needs.
- Promote and sell additional products and services to maximise customer satisfaction.
- Maintain up-to-date knowledge of Sixt products, services, and current promotions.
- Meet established sales and customer service performance standards.
- Handle customer enquiries and bookings via telephone, email, and online channels in a professional, timely, and courteous manner.
- Assist with vehicle returns and turnaround procedures as required.
- Resolve customer concerns professionally, efficiently, and with a customer-first approach.
- Complete administrative tasks and perform other duties as assigned to support operational requirements.
Candidate Profile
To be successful in this role, you will need:
- A genuine passion for delivering outstanding customer service and exceeding customer expectations.
- A positive, enthusiastic, and flexible attitude towards sales and customer interaction.
- Fluency in English, both spoken and written.
- A valid driving licence with a minimum of one year's driving experience and the ability to drive both manual and automatic vehicles.
- Willingness to work a six-day rotating shift schedule.
The following will be considered an advantage:
- Previous experience in sales, customer service, or the vehicle rental industry.
- Knowledge of additional languages.
What We Offer
- Competitive gross base salary, plus an attractive commission scheme based on sales performance.
- Provident Fund upon successful completion of the six-month probation period.
- 24 days of annual leave.
- Comprehensive training and hands-on experience in vehicle rental operations, sales, and international customer service.
- A full-time, year-round role offering long-term career growth opportunities.
A supportive, collaborative, and multicultural working environment with opportunities for career growth and professional development.
Soft Skills
- Verbal communication
- Writing correspondence
- Writing skills
- Desire to learn
- Inspiring others
Technical Skills
- MS Office
This position is open to candidates who are legally authorised to work full time in Cyprus without the need for employer sponsorship or additional work permit arrangements.
All applications should be submitted via email to hr@sixt.com.cy by sending your CV with title RSA-L-2026 followed by your name.
Only shortlisted candidates will be contacted.
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