Limassol over 1 year ago
AI overview
Arabic - Speaking Customer Experience Officer at Xm in Limassol focuses on The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The posting should be reviewed for the full requirements, duties, and employment details.
The Role:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Arabic speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You:
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Speak Your Strength – Language Proficiency Check
- Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Key details
SectorCustomer Service & Support
ContractFull-time
Work typeHybrid
Postedover 1 year ago