Job ID 10333
Experience 2 Years +
KPAX is looking to hire a VIP Account Manager – Portuguese Speakers.
- Serve as a trusted account manager to our existing VIP Customers.
- Taking care by any means of VIP Customers queries in a timely and accurate manner.
- Monitoring the performance of clients and proactively target clients to increase performance.
- Performing outbound sales calling to targeted groups of clients within their portfolio.
- Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.
- At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
- Experience within the online gaming industry will be considered an advantage.
- Fluency in English, and proficiency in the following language Portuguese
- Excellent writing skills.
- Ability to multi-task, self-manage their workload and work under pressure.
- Trustworthiness dealing with high valued players.
- Proven telemarketing experience.
- Service and Marketing minded.
- Strives to meet targets and deadlines
- Ability to work shifts
- Excellent work environment
- Attractive salary package
- Monthly incentive Bonus
- Exciting company activities such as monthly lunches, corporate events, tournaments and more
- An opportunity to grow professionally within one of the biggest iGaming companies in the world