Service Manager (Consumer Electronics)

Full time @Asbis Group in Engineering
  • Limassol, Cyprus
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Job Detail

  • Job ID 11383
  • Remote Job No
  • Career Level MiddleSenior
  • Experience 2 Years +
  • Academic Level BachelorMasters

Job Description

ASBIS is looking to hire a Service Manager (Consumer Electronics).

We offer:

  • Opportunity to work for a financially strong, fast-growing multinational company
  • Constant interaction with global teams of professionals 🎯
  • International career opportunities 🚀
  • Access to continuous professional development: training, certification programs, events, and team buildings
  • Health insurance
  • Work from home option
  • Competitive salary package and motivation scheme
  • Life events’ gifts, corporate presents and awards, years of service bonuses 🎁
  • Special prices for the Company products


Key functions:

  • Managing service coverage for various brands.
  • Company’s Multi-brand Service centers administration.
  • Identifying target customers, development and implementation of sales of IT services.
  • Service support of the Company’s partners and retailers.
  • RMA parts claims and inventory management via vendors/suppliers.
  • Spare parts inventory management.



  • Enable fast and reliable dealing with any issue from key customers.
  • Minimize service issues via proper arrangement of service processes.
  • Meet customer’s expectations with service and offer commercial IT services.
  • Enable effective communication to mother’s company team and internal processes follow up.
  • Enable fast RMA stock turnaround and compensation for customers and the Company.
  • Enable profit from commercial IT services.
  • Minimize service operations cost via optimized and efficient management of service processes.


Qualification and skills:

  • Technical education is a preference.
  • Work experience of 2 years or more in repair service centers (e.g., Samsung, Apple, Xiaomi, Huawei, Lenovo, LG, etc.) or telecommunication companies on service management positions.
  • Strong computer technical skills.
  • Fluency in English and Greek.
  • Highly dynamic, self-starter who uses own initiatives to maximize value of the Company.
  • Ability to work on multiple projects at different phases of implementation and drive to results in timely and top-quality manner.
  • Commitment to the job and its success.
  • Knowledgeable and confident in communicating information.
  • Ability to interact professionally and comfortably at all levels within the organization (verbal, written, presentations).
  • Analytical skills, initiative, accuracy and diligence.

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