MUFG Investor is looking to hire a Senior Associate, IT, Application Management.

You Will

• Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, OBDX, FX All and MFX).
• Demonstrate an understanding of banking environment in order to bridge business requirements and IT solutions.
• Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual).
• Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patchsets, fixes etc
• Document IT user procedures and requirements around IT Change Management.
• Document business user procedures and support user training.
• Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
• Participate in co-ordination and rollout of new platform releases with business users.
• Development and enhancement of the platforms to increase automation and expand the utilization of features.
• Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
• Project Management of ad-hoc projects which may be required.
• Add value to the business by identifying process constraints and improvements, and have the ability and personality to negotiate and implement these changes
• Examinations and Audits – Respond to requirement from regulators and auditors to provide appropriate support for information requests.
• Support the business in Business Continuity and Disaster Recovery initiatives.

Qualifications

• A minimum of a college degree in Business or IT related field of study.
• 3~5 years in a team responsible for providing analytical, technical support and administration of business banking applications.
• Proven track record in delivering results under time pressure is a must along with the ability and willingness to multitask and do whatever necessary to help make their project a success.
• Advanced business process and business analysis knowledge as well as financial and business acumen skills.
• Strong working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
• Experience in creating test scripts and methodologies, as well as implementing and executing test scripts.
• Excellent technical writing/documentation and problem solving skills.
• Excellent interpersonal communication and presentation skills both written and oral.
• Client-focused mindset, problem solving oriented, delivering superior customer results.
• Candidate must be highly self-motivated and able to work independently.
• Proven ability to, adapt to constantly evolving priorities, and ability to multi-task.
• Exposure and understanding of Application/Database infrastructure setup and management.
• Exposure and understanding of Oracle DB, Oracle SQL, PL/SQL, Java experience will be an advantage.