Sales Associate with French

Full time @FXCM in Sales / Business Development
  • Nicosia, Cyprus
Email Job
  • Share:

Job Detail

  • Job ID 11954
  • Remote Job No
  • Career Level Junior
  • Academic Level Bachelor

Job Description

FXCM is looking to hire a Sales Associate with French.

Principal Duties & Responsibilities including but not limited to:

  • Building and maintaining relationships with clients through regular communication and high-touch service
  • Providing exceptional service and support to clients to ensure their satisfaction and activation
  • Act as a liaison between the company and our clients, proactively managing expectations and addressing any issues that may arise
  • Analyze data to identify trends and opportunities for improvement in the retail client segment
  • Keeping up-to-date with industry trends and developments in the market to stay ahead of the competition
  • Consistently achieve departmental and individual metrics
  • Coordinate and collaborate with managers from different departments to work on projects aiming to effectively improve the metrics and incentivize the growth of the region
  • Present our trading platform and introduce leads into the world of online trading of Forex and CFD’s
  • Assist translating written material in an array of topics


Critical Knowledge, Skills & Experience including but not limited:

  • Excellent leadership and communication skills
  • Ability to think strategically and analytically how to growth the region through new initiatives
  • Motivate and inspire other team members to achieve client satisfaction and to continuously improve their customer service skills.
  • Ability to think quickly and problem-solve in real-time
  • Continue to be able to demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events
  • Must meet the Fitness and Propriety Requirements as prescribed by the FCA
  • Strong knowledge of the FX & CFD market
  • Act upon constructive criticism to improve on-desk client conversations and to build on personal and department-wide performance figures
  • A good level of computer literacy including Microsoft Office package and CRMs.
  • Strong writing skills and can speak fluently, persuasively and clearly in English
  • Strong writing skills and can speak fluently, persuasively and clearly in French; other European languages would be an additional advantage


Additional Responsibilities

  • Adhere to all company policies and procedures
  • Ensure good customer outcomes are achieved particularly where the interests of the Company conflict with those of customers
  • Attend and complete all annual mandatory compliance/regulatory training assigned including but not limited to Conduct Risk and Treating Customers Fairly


Prior to submitting your resume, please do the following:

  • ensure you are eligible to work in Cyprus (no sponsorship)
  • review the FXCM website thoroughly

Other jobs you may like