Emerald Zebra is looking to hire a IT Support Assistant.

Main Responsibilities:

• Provide IT support services for PC and Mac platforms, video conference equipment, print- ers/copiers, phone systems, and general IT hardware/software
• Perform basic systems administration tasks, maintenance, and engineering in multiple server environments (Microsoft/Linux/AWS).
• Perform processes to ensure the stability, capacity and performance of associated ser- vices.
• Manage and execute the installation and maintenance of system software such as operat- ing systems, data management products, office automation products and other utility soft- ware.
• Provide IT support and consultancy to our internal staff.
• Perform technical evaluations, analysis and troubleshooting for all supported desk- top/servers in response to help desk tickets including, failures and full systems outages.
• Assist in training new hires.
• Respond to employee inquiries and assist in troubleshooting and resolving issues.
• Assist with non-IT related office management tasks.

Required skills:

• Minimum of 1 year of experience as an IT Support/Engineer.
• Excellent knowledge of English and Greek language.
• Hands on experience with networking and system support.
• Strong dedication to provide quality customer service.
• Attention to detail.
• Ability to work independently and as a part of a team.
• Knowledge of Microsoft Windows Server 2003/2008/2012/2016 and Active Directory,
• Understanding of Information Security.
• Demonstrates good verbal and written communication skills.

Desired skills:

• Familiarity with ISO 27k, NIST or other framework

What we offer:

• Attractive remuneration package based on qualifications and experience
• Career development prospects
• Team of motivated and friendly colleagues
• Working hours: 9AM-6PM flexible

Remuneration:

• Monthly salary (gross): 1400.00 to 1700.00 EUR *
• The above-mentioned remuneration is valid within the term of this job advertisement only and may vary depending on the potential candidates skills, qualification and experience