Hungarian-Speaking Customer Care Officer

Full time @XM in Customer Support
  • Limassol, Cyprus, 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 View on Map
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Job Detail

  • Remote Job No
  • Academic Level Bachelor

Job Description

XM is looking for a Hungarian-Speaking Customer Care Officer.

The main responsibilities of the position include:

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Hungarian speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

 

Benefit from:

  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

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