Dispatcher/Reservations, Transportation

Full time @Melco Resorts & Entertainment in Hospitality
  • Limassol, Cyprus
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Job Detail

  • Job ID 11956
  • Remote Job No
  • Experience 2 Years +
  • Academic Level High School or Equivalent

Job Description

Melco Resorts is looking to hire a Dispatcher/Reservations, Transportation.

Primary Responsibilities

  • Reports to Supervisor
  • Checks and monitors the GPS
  • Creates Reservations for each transfer request to the Transportation system
  • Checks in a daily manner Hotel bookings and update Transportation System
  • Studies daily trip summary and assigns appropriate vehicle and buggy units to successfully serve all transport service requests.
  • Ensures that manning (vehicle and buggy drivers) and vehicle units and buggy units with complete amenities will be sufficient based on the plotted trips and possible additional/ immediate trip
  • requests.
  • Assigns driver for each new booking
  • Monitors and ensures that vehicle and buggy units will be dispatched on time based on the schedule


Key Performance Indicators

  • Fleet Utilization
  • On-time dispatching
  • GPS Tracking
  • Good time management
  • Attention to the details
  • Able to Work Under Pressure
  • Good Organization skills



Education & Experience

  • Minimum 2 work experience as Dispatcher in a Hotel Industry or Vehicle Leasing providers
  • Primary school graduate
  • Skills
  • Able to work under pressure
  • Able to communicate in Greek and English
  • Pleasant personality
  • Good knowledge of Microsoft office
  • Familiar with computers
  • Ability to work on flexible shift including overnight, weekends and holiday on rotation basis


Personal Competencies

  • Displays a high commitment to delivering results
  • Customer Service
  • Well Groomed and presentable
  • Able to follow rules and procedures of the Department and Company
  • Achieves agreed objectives and accepts accountability for results
  • Displays the highest level of integrity
  • Ability to maintain discretion
  • Self-motivated
  • Approachable