Libertex is looking to hire a Digital Client Relationship Manager to join our team who will be responsible to work closely with potential leads and existing clients, by maintaining a nice and steady relationship with them via different social media channels.

The right candidate must have a great understanding of the flow of data around the financial markets, experience with social media channels, and proven track record of successful technical and fundamental analysis.

Main Responsibilities

• Built and maintain long lasting relationships with new potential clients and existing clients, offer them the best solution services, via different online channels e.g., WhatsApp, Telegram
• Providing the best service to potential clients and existing clients as well as using and gaining feedback from them
• Researching industry trends
• Preparing presentations, online announcements via the channels, and webinars to attract potential group of clients and educate existing clients
• Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department
• Ensuring that the terms of a contract are adhered to by both your employer and clients
• Understanding the need and targets of new leads and existing clients hence, helping them to achieve them

Requirements

• Degree in Economics, Business, or any other relevant field
• At least one year of experience in a Client Relationship, Sales, Business Development, Customer Support role within the Forex industry
• Native/Fluent in German and English is a must
• Additional languages will be considered as an advantage
• Excellent use of social media channels e.g., WhatsApp, Telegram
• Experience in blogging and content creation
• Good understanding of financial markets and financial instruments
• Knowledge of technical and fundamental analysis
• Excellent copywriting skills
• Self-motivated and high achiever
• Excellent communication and time management skills

Benefits

• 21 days annual leave + Cyprus Public Holidays
• Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
• Udemy for Business Unlimited Membership
• Corporate Events & Team Building Activities
• Ongoing professional and personal development
• Discounts on various goods and services