Digital Client Relationship Manager (German Speaking)

Full time @Libertex Group in Customer Support
  • Limassol, Cyprus
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Job Detail

  • Job ID 7792
  • Remote Job No
  • Experience Less Than 1 Year
  • Academic Level Bachelor

Job Description

Libertex is looking to hire a Digital Client Relationship Manager to join our team who will be responsible to work closely with potential leads and existing clients, by maintaining a nice and steady relationship with them via different social media channels.

The right candidate must have a great understanding of the flow of data around the financial markets, experience with social media channels, and proven track record of successful technical and fundamental analysis.

Main Responsibilities

  • Built and maintain long lasting relationships with new potential clients and existing clients, offer them the best solution services, via different online channels e.g., WhatsApp, Telegram
  • Providing the best service to potential clients and existing clients as well as using and gaining feedback from them
  • Researching industry trends
  • Preparing presentations, online announcements via the channels, and webinars to attract potential group of clients and educate existing clients
  • Resolving and answering any questions asked by the client, if able to help or escalate it to the relevant department
  • Ensuring that the terms of a contract are adhered to by both your employer and clients
  • Understanding the need and targets of new leads and existing clients hence, helping them to achieve them

 

Requirements

  • Degree in Economics, Business, or any other relevant field
  • At least one year of experience in a Client Relationship, Sales, Business Development, Customer Support role within the Forex industry
  • Native/Fluent in German and English is a must
  • Additional languages will be considered as an advantage
  • Excellent use of social media channels e.g., WhatsApp, Telegram
  • Experience in blogging and content creation
  • Good understanding of financial markets and financial instruments
  • Knowledge of technical and fundamental analysis
  • Excellent copywriting skills
  • Self-motivated and high achiever
  • Excellent communication and time management skills

 

Benefits

  • 21 days annual leave + Cyprus Public Holidays
  • Comprehensive Global Medical Insurance Plan, with coverage for the employee and their immediate family from day one
  • Udemy for Business Unlimited Membership
  • Corporate Events & Team Building Activities
  • Ongoing professional and personal development
  • Discounts on various goods and services

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