Customer Support Representatives

Full time @KPAX Marketing Online Ltd in Customer Support
  • Limassol, Cyprus
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Job Detail

  • Job ID 6688
  • Remote Job No

Job Description

Kpax Marketing Online Ltd is looking for Customer Service Representatives to join our call centre.

Job Description

  • Responding to client account queries via Email, Telephone Calls and Chat in a polite and professional manner.
  • Open and maintain accounts by recording account information
  • Contributing to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls, emails and chats
  • Identify and assess customer’s needs to achieve satisfaction
  • Follow communication procedures, guidelines and policies
  • Further training is provided by the company.

 

Required Skills

  • Native English speaker
  • Proven customer support experience will be considered as an advantage but not necessary as company provides full in-house training
  • Strong communications/public relations skills and active listening
  • Customer orientation and ability to adapt and respond to different types of characters
  • Computer literacy
  • Ability to work shifts
  •  Ability to work both alone and as part of a team essential.
  • Ability to work under pressure

 

Benefits

  • Excellent work environment
  • Attractive salary package
  • Monthly incentive Bonus
  • Possibilities for internal growth
  • Exciting company activities

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