Customer Support Representative – Italian Speaker

Full time @FP Markets in Customer Support
  • Limassol, Cyprus
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Job Detail

  • Job ID 9531
  • Remote Job No

Job Description

MAIN DUTIES AND RESPONSIBILITIES

  • Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
  • Educating clients on how to use the Company’s website and trading platforms
  • Communicating with clients regarding the company’s products and services via telephone, email and live chat
  • Assisting other departments

 

CANDIDATE PROFILE

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Fluent verbal and written English (Additional languages are an advantage)
  • Ability to work in shifts and occasionally on weekends

 

BENEFITS

  • Competitive remuneration package
  • Monthly bonus structure
  • Professional team and friendly atmosphere
  • Free lunch every Friday
  • Paid medical insurance upon regularization
  • Continuous personal development

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