FP Markets is looking to hire a Customer Support Representative.

MAIN DUTIES AND RESPONSIBILITIES

• Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
• Educating clients on how to use the Company’s website and trading platforms
• Communicating with clients regarding the company’s products and services via telephone, email and live chat
• Assisting other departments

CANDIDATE PROFILE

• Intermediate – Computer literacy with excellent working knowledge of Google workspace applications
• Knowledge and experience in FX will be considered advantageous
• A team player with excellent communication skills
• Fluent verbal and written English (Additional languages are an advantage)
• Ability to multitask and work under pressure.
• Ability to work in shifts and occasionally on weekends. (Morning shift 08:00-16:00 / Night shift 16:00-24:00)

BENEFITS

• Competitive remuneration package
• Monthly bonus structure
• Professional team and friendly atmosphere
• Free lunch every Friday
• Paid medical insurance upon regularization
• Continuous personal development