
Customer Service Point (CSP) Representative
Part time @Epic in Customer Support Shortlist Email JobJob Detail
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Job ID 4376
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Experience Less Than 1 Year
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Academic Level Bachelor
Job Description
The role:
We are currently accepting job applications for our Retail stores Limassol, Nicosia and Larnaka regions. The job is on a part-time contract basis. The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.
Responsibilities:
- Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients
- Offer efficient & effective after- sales service
- Assist with all functions within a retail store in compliance with epic’s policies and procedures
Knowledge/Education:
- Educated to a degree level will be an advantage
- At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage
- Excellent command of both written and spoken Greek and English
- Ability to work flexible hours, including weekends
- Excellent written and verbal communication skills
- Professional, energetic and positive attitude
- Able to deal effectively with a variety of personalities
- Able to adapt to changing circumstances
- Basic knowledge of GSM technology and services; basic PC literacy skills
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