Customer Service Point (CSP) Representative

Part time @Epic in Customer Support
  • Larnaka, Cyprus
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Job Detail

  • Job ID 4376
  • Remote Job No
  • Experience Less Than 1 Year
  • Academic Level Bachelor

Job Description

The role:

We are currently accepting job applications for our Retail stores Limassol, Nicosia and Larnaka regions. The job is on a part-time contract basis. The CSP Representative enjoys a dynamic and high energy work environment. Responsibility to provide an outstanding customer experience in the retail store by assisting new and existing customers. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals.

Responsibilities:

  • Promote and sell the Company’s products and services; Provide quality customer service and support to existing and prospective clients
  • Offer efficient & effective after- sales service
  • Assist with all functions within a retail store in compliance with epic’s policies and procedures

 

Knowledge/Education:

  • Educated to a degree level will be an advantage
  • At least 6 months experience in retail or another environment with a strong customer focus will be considered as an advantage
  • Excellent command of both written and spoken Greek and English
  • Ability to work flexible hours, including weekends
  • Excellent written and verbal communication skills
  • Professional, energetic and positive attitude
  • Able to deal effectively with a variety of personalities
  • Able to adapt to changing circumstances
  • Basic knowledge of GSM technology and services; basic PC literacy skills

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