Client Relationship Manager (Portuguese Speaker)

Full time @IC Markets in Administrative
  • Limassol, Cyprus
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Job Detail

  • Job ID 11501
  • Career Level Mangement
  • Experience Less Than 1 Year2 Years +
  • Academic Level Bachelor

Job Description

IC Markets is looking to hire a Client Relationship Manager (Portuguese Speaker).

Main Responsibilities

  • Assist clients throughout the onboarding process
  • Relationship management and new and existing clients
  • Relationship management with new and existing Partners
  • Educate clients on how to use the company’s trading platforms and products, deposit and withdrawal methods
  • Researching regional business opportunities
  • Being proactive in contacting clients by telephone and email to promote the company’s products and services
  • Assisting with incoming queries from clients by telephone and email
  • Entering and maintaining detailed and accurate records of your communication with clients on the company’s systems
  • Ensuring all KPI’s are met
  • Supporting and assisting with all departments as required
  • Organizing and managing your work flow


Candidate Requirements

  • Fluent in verbal and written English to business standard
  • Native Portuguese Speaker
  • Excellent communication and written skills as well as attention to detail
  • At least one year experience with forex in a similar role
  • Client focused with excellent customer service skills
  • Strong negotiation skills
  • A broad understanding of financial markets and trading, preferably with foreign exchange
  • Dynamic and self-motivated
  • Work well independently as well as in a team



  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
  • A high level of professionalism and personal integrity



  • Competitive fixed salary
  • Private medical insurance
  • Daily lunch provided in the office
  • Provident fund
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