Back Office Officer

Full time @Colmex Pro LTD in Administrative
  • Limassol, Cyprus
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Job Detail

  • Job ID 9788
  • Remote Job No

Job Description

Colmex Pro is looking for a Back Office Officer to join our team in Limassol.

General job description

Responsible for the opening of new accounts with client’s deposits and withdrawals of funds and the provision of credit or loans in accordance with the provision set above. Also, responsible for keeping maintenance and updating of all clients’ files.

 

Responsibilities

  • Performing KYC and due diligence checks;
  • Ongoing clients monitoring for AML purposes;
  • Registration and opening of new clients’ accounts in the Company’s software;
  • Amending and terminating clients’ accounts in the Company’s software;
  • Settlement of transactions (deposits, withdrawals and internal transfers);
  • Monitoring of the transactions performed through the Company comparison thereof to the instruction received and sorting of any discrepancies;
  • Record keeping of executed transactions (available in electronic form on the MTS and MT4);
  • Sending accounts’ statements upon request;
  • Archiving of all relevant documents in CRM (agreements, contracts, confirmations etc.);
  • Handling of customers’ complaints;
  • Registering disputes and chargebacks;
  • Perform other duties and responsibilities, as assigned.

 

Requirements:

  • Fluency in English with excellent communication skills.
  • Additional languages (Hebrew, Dutch, Spanish) will be considered an advantage
  • Computer literacy, with working knowledge of Microsoft Office applications and CRM systems
  • Ability to work autonomously as well as part of the team
  • Attention to detail and target oriented
  • Ability to multi-task, prioritize and manage time effectively
  • Basic/Advanced CySEC examination will be considered as an advantage
  • Experience in a similar role in the Financial/Forex Industry at least 1 year
  • University degree in Business Administration/Economics/Finance or similar

 

Benefits:

  • Competitive remuneration package
  • Medical Insurance
  • Team Event every quarter
  • Corporate Events
  • Birthday gifts
  • Professional Development Plan (Training In house – External)
  • Happy hour events (lunch – drinks-dinner-sweets)
  • Mini-Football and Yoga classes

 

Working days: Monday – Friday

Working hours: 12:00 – 21:00 or 14:00 – 23:00 (rotation)

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