IQ Option is opening a vacancy for a Back-Office Officer.

The working schedule for this position is Monday, Friday, Saturday, Sunday and Public Holidays from 12:00 to 21:00 including one-hour break. This schedule will be subject to change in the future.

Responsibilities of our future teammate:

• Process Know Your Customer (KYC) onboarding documentation, ensuring compliance with internal and external policies and procedures;
• Perform database screening and resolve/investigate possible matches;
• Conduct ongoing monitoring of Know Your Customer documentation, ensuring clients’ data is up to date;
• Assist and collaborate with other departments with regards to review, monitoring of accounts and other applicable verification tasks;
• Process tickets from the Support department related to clients’ verification and onboarding documentation;
• Maintain a high level of attention to detail, accuracy and security of the processed documentation;
• Maintain awareness about all updates related to internal procedures;
• Request and process additional data for clients’ verification in the irregular cases;
• Perform translation of documents (if needed);
• Assist with any other tasks assigned by a supervisor or head of the department.

Our requirements:

• Bachelor’s degree in any related field
• Experience in CDD/KYC in a regulated environment
• Holder of CYSEC Advanced Certificate will be considered an advantage
• Proficiency and excellent writing skills in English
• Knowledge of Arabic (A2+) or other languages will be considered an advantage
• Ability to work with Google Workspace, MS Office, Slack and generally computer literate
• Analytical mindset, self-motivated, ability to work under pressure
• Attention to detail, excellent organisational and time management skills
• The successful candidate is expected to start within max. 1 month since the offer has been made

Our Offer as your future employer:

• Competitive Remuneration
• 13th salary
• Medical insurance
• Corporate bonuses
• Training and development
• Paid lunch and snacks
• Gifts for birthdays and work anniversaries
• Corporate life: masterclasses, lectures, and incredible parties (online and offline)
• Professional, friendly, enjoyable, and positive work environment
• Annual Sport Reimbursement Allowances & Gym Subscription