Eurotrader is looking to hire a Back Office Executive.

How will you add value to the Eurotrader journey?

KYC

• Document processing & account approval for retail clients
• Corporate account processing & research and document accumulation
• LPOA & supplemental document processing
• Emailing clients regarding rejected documents
• Manually uploading KYC documents.
• Document categorization and labelling
• Source of funds – requesting supporting documents for HNW deposits.

Payments

• Approval of deposits
• Processing of payment documentation (Cards, POPs, deposit verifications)
• Processing of withdrawals (Card, Bank Wire, APM, online wallets)
• Contacting clients for additional information regarding deposits and withdrawals.
• Contacting payment providers to resolve transaction queries

Back Office and CRM duties

• Coordinating workflow between back office, customer service and sales
• Liaising with compliance for queries on payments, documentation, and account approvals
• Account approvals
• Internal transfers and movement of client funds
• Account creation
• Updating of client information
• Account closures and declines

Screening

• Screening of all new clients
• Pep and sanction checks
• Logging of screening reports
• Uploading screening reports (.eu)
• Screening of corporate accounts including adverse media, directors, and shareholders etc
• Reporting of positive cases to compliance

To be successful you will:

• Have worked within the Back-office/ operations team at a previous FX Brokerage for a minimum of 12 months.
• Willing to work on a shift rota
• Able to speak English to a professional level + written and reading to an expert level.
• Having another language is certainly an advantage.
• Have a basic understanding of the payment process.
• You will have exceptional excel and office skills
• You will be able to multitask efficiently
• Have rudimentary knowledge of the FX and trading industry
• Have excellent communication skills