Job Detail

  • Job ID 11385
  • Remote Job No
  • Academic Level High School or Equivalent

Job Description

Melco Resorts is looking to hire a Attendant, Card Room.

Primary Responsibilities

  • Ensures the distribution and destruction of cards is performed in accordance with agreed secure procedures and policies utilizing the Playing Card Management System (PCMS)
  • Ensures accurate and timely communication with the Supervisor, Card Room to ensure the complete security control of the card storage areas and replenishment process
  • Anticipates, organizes, and coordinates the replenishment of cards, gaming equipment and stationary requirements across the gaming floor and Table Games Administration areas, working as a team
  • Ensures all Inventory balance records across the card storage areas are accurate by completing physical checks on a regular basis
  • Consistently seeks to develops an effective working relationship with team members and ensure a positive approach to tasks and duties as required
  • Ensures self-compliance with departmental and company policies and procedures


Key Performance Indicators

  • Daily pit replenishment is completed with minimal issues and interruption to gaming floor
  • Key attention to detail
  • Consistently follow instructions from the Supervisor, Card Room
  • Willing and able to lift and carry heavy equipment as required
  • Able to follow all the policies and procedures within the Card Room environment and within the duties of the role
  • Develops and encourages an effective team building environment




  • Exposure to customer service and service-oriented roles would be advantageous
  • Previous experience is not required as training will be provided


  • Education
    Secondary-level education


Skills / Competencies

  • Basic mathematics
  • Able to effectively read, write, understand, and communicate in Greek & English language
  • Computer literate and able to use Microsoft Office products


Personal Competencies

  • Meets agreed objectives and accepts accountability for results
  • High level of personal integrity and ethics
  • Self-motivated with the ability to work autonomously
  • Congenial disposition and team player attitude
  • Strong written and verbal communication skills
  • Displays a high commitment to delivering results
  • Ability to maintain discretion
  • Approachable


Working Environment

  • Must be able to work indoors and be exposed to various environments such as, but not limited to noise, dust, cigarette smoke and fragrances
  • Must be able to tolerate secondhand smoke
  • This position is also required to work with electric machinery
  • The role requires shift work including, weekends, nights, holiday periods and may be required to work overtime to maintain operations
  • Physical Demands
  • While performing the duties of this position, the team member may be required to stand; walk; stoop; kneel; crouch and crawl
  • By following the correct safe manual handling and lifting techniques, able to frequently lift and carry Playing Cards and relevant heavy objects
  • By following the correct safe manual handling and lifting techniques, able to operate with another team member to manage and deliver Playing Cards to different floors using pallet moving equipment

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